Our Marketplace business model allows the sellers to tailor the level of partnership with ZALORA based on their needs and requirements. ZALORA is able to provide a full end-to-end spectrum of services, inclusive multi-channel fulfilment (1SS), to warehousing (FBZ) and logistics (IDS) services, or act purely as a platform partner.

Delivered by Seller (DBS)

Tap into ZALORA’s user base and access our marketplace while retaining full control of your overall fulfilment operations (warehouse and last mile delivery) locally and/or internationally, while leaving the management of reverse logistics to ZALORA. With the ZALORA Seller Center, you can manage your own inventory (product creation, updates, pricing etc.), access sales data / account statements, and participate in marketing campaigns.

International Dropshipping (IDS)

Expand your markets without need for your own logistic arrangements for last mile delivery to other countries by utilising ZALORA’s wide network of logistic infrastructure to deliver to 4 markets (MY, SG,TW, HK), even from different origins outside Malaysia. IDS sellers manage their own warehousing and inventory.

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Fulfilled by ZALORA (FBZ)

Gain access to ZALORA’s fulfilment infrastructure - storage, packing and delivery - while still retaining control over campaigns and marketing decisions. FBZ guarantees your customers a smooth shopping experience for your brand on ZALORA!

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One-Stock Solution (1SS)

1SS allows Brand Partners to consolidate their stock in ZALORA E-Fulfilment Centers and take full advantage of the best fashion e-commerce supply chain infrastructure available in Southeast Asia for all their digital channels. With 1SS, your customers can enjoy a consistent shopping experience across all online channels, whether you are selling on ZALORA.com, on your own eShop or other Marketplaces.

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